Choosing the right company is important

Many different companies all claim that they are the best, and we know how difficult it can be to choose one to trust your hard-earned money with. Asking for references is a tried and true tactic, but how many companies are going to give you the names of customers who weren’t satisfied? Here, we have prepared a buyer’s guide for picking the right contractor for you and your project.

 

Referrals

Whether it’s a friend or neighbor, firsthand experience is invaluable and a reliable indicator as to what you could expect when dealing with a company you are considering. Ask among your friends, family, and colleagues to see if anyone has any immediate recommendations for your project.


Reviews

Online review websites are a great resource for discovering if a contractor is really as good as they say.

Angie’s List

Angie’s List is a review aggregator that allows anyone who has worked with a contractor to publically review them and their work. When looking at a contractor’s Angie’s page, check to see how many reviews they had, because a greater number of reviews will provide a more accurate picture of the contractor. Also , the overall rating is not always what it may seem. A contractor can earn an overall A rating even if they have a significant number of lower ratings, so make sure to see what percentage of A ratings they have received.

Better Business Bureau

The BBB is an organization that independently reviews companies and collects reviews from verified customers. Make sure to confirm the length of time the contractor has been in business, typically older companies have lasted for a reason. An “A” rating isn’t everything, even if a company has multiple complaints they can keep their “A” rating as long as they are being “addressed.” Complaints only last on a company’s page for 36 months, look for companies with zero complaints.


Intuition

If a deal is a good deal today, then it should be a good deal tomorrow. If a deal is presented as only good if you “sign today,” than make sure to consider exactly what is being offered. Making a decision without headache or high pressure is important and a key indicator as to how you will be treated long after the sale and installation of your home improvement project.